Jackpot in an account that is not verified

Dude, they won't give it to you until you pass verification. This is a standard rule for all casinos. Get your passport and utility bills ready.

Yeah, and if you're from a country where the casino doesn't work, you might get rejected even after verification. Better check first if you can register at all .

Damn, thanks, I'll go take pictures of the documents. I hope they'll accept it.

Yes, everything will be fine, the main thing is that the photos are clear and without editing.

What if , let's say, they just lose my documents? Has anyone had this happen?

Well , that's rare. But if something happens, write to support and ask them to check again.